Privacy policy

Privacy Policy

Effective Date: July 13, 2026

Welcome to Zyro Co ("Zyro Co," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit or make a purchase from https://zyroco.store (the "Website") or otherwise interact with our services.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our Website or place an order, we may collect the following information.

Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Account login information (if you create an account)

Payment Information

Payments are processed securely by trusted third-party payment providers. Zyro Co does not store your complete debit or credit card details on our servers.

Order Information

We collect information relating to:

  • Products viewed

  • Items added to cart

  • Wishlist items

  • Purchase history

  • Returns

  • Exchanges

  • Order status

Device Information

We automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Language settings

  • Time zone

  • Pages visited

  • Referral source

  • Website activity

2. How We Collect Information

We collect information:

  • Directly from you when you place an order or contact us.

  • Automatically through cookies and similar technologies.

  • Through Shopify and integrated applications.

  • Through payment gateways and shipping providers.

  • Through marketing and analytics partners.

3. How We Use Your Information

Your information helps us operate and improve our business.

We may use your information to:

  • Process and deliver your orders

  • Verify payments

  • Provide customer support

  • Send order confirmations and shipping updates

  • Manage returns and refunds

  • Improve our products and services

  • Personalize your shopping experience

  • Detect fraud and unauthorized activity

  • Maintain website security

  • Comply with legal obligations

  • Send promotional emails or SMS (only where permitted)

4. Cookies & Tracking Technologies

Our Website uses cookies and similar technologies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Improve website performance

  • Analyze visitor behavior

  • Measure advertising performance

  • Provide a better shopping experience

You may disable cookies through your browser settings, although some Website features may not function properly.

5. Shopify Platform

Our store is hosted on Shopify.

Shopify provides the ecommerce platform that enables us to sell products online. As part of providing these services, Shopify may collect and process certain personal information according to its own Privacy Policy.

For more information, please visit Shopify's Privacy Policy:
https://privacy.shopify.com

6. Sharing Your Information

We only share your information when necessary to operate our business.

Your information may be shared with:

  • Shopify

  • Payment providers

  • Courier and shipping companies

  • Analytics providers

  • Marketing platforms

  • Fraud prevention services

  • Government authorities where legally required

We never sell your personal information.

7. Marketing Communications

If you subscribe to our newsletter or promotional messages, we may send updates about:

  • New arrivals

  • Discounts

  • Promotions

  • Special offers

You can unsubscribe at any time using the unsubscribe link or by contacting us.

8. Order Fulfillment

To complete your purchase, we may share your shipping information with logistics partners responsible for delivering your order.

Only the information necessary to complete delivery is shared.

9. Data Security

We use commercially reasonable security measures to protect your personal information.

These include:

  • SSL encryption

  • Secure Shopify infrastructure

  • Restricted administrative access

  • Secure payment processing

Although we work to protect your information, no method of online transmission or storage is completely secure.

10. Data Retention

We retain your information only as long as necessary to:

  • Complete your orders

  • Provide customer service

  • Meet legal and tax obligations

  • Resolve disputes

  • Prevent fraud

When your information is no longer required, it is securely deleted or anonymized where appropriate.

11. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Receive a copy of your personal data

  • Withdraw marketing consent

  • Object to certain processing activities

To exercise these rights, please contact us using the details below.

12. Children's Privacy

Our Website is not intended for children under the age required by applicable law.

We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can remove it.

13. Third-Party Services

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.

14. International Data Transfers

Because Shopify and some of our service providers operate globally, your information may be transferred to or processed in countries outside your own.

Where required, we rely on appropriate legal safeguards to protect your personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.

The latest version will always be available on this page, and the "Effective Date" will be updated accordingly.

16. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

Zyro Co

Website: https://zyroco.store

Email: zyroco002@gmail.com

WhatsApp: +92 310 564 1221

We aim to respond to all privacy-related inquiries as promptly as possible.