Shipping policy

Shipping Policy

Effective Date: July 13, 2026

At Zyro Co, we are committed to delivering your orders quickly, safely, and efficiently. Please review our Shipping Policy below to understand how we process and deliver your purchases.

1. Order Processing

  • Orders are processed after successful payment confirmation or order verification (for Cash on Delivery, where available).

  • Most orders are processed within 24–48 business hours.

  • Orders placed on weekends or public holidays will be processed on the next business day.

During peak sales periods or holidays, processing times may be slightly longer.

2. Shipping Methods

We work with trusted courier partners to ensure reliable delivery across Pakistan.

The shipping method used for your order depends on factors such as:

  • Delivery location

  • Package size and weight

  • Courier availability

Our goal is to ensure that every order reaches you safely and on time.

3. Delivery Time

Estimated delivery time after your order has been processed is:

  • 2–3 business days for most locations within Pakistan.

Please note that delivery times are estimates and may occasionally be affected by factors beyond our control, including:

  • Weather conditions

  • Public holidays

  • Courier delays

  • Operational disruptions

  • Natural disasters or other unforeseen circumstances

4. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation along with a tracking number (where available).

Tracking information may take up to 24–48 hours to appear in the courier's tracking system.

5. Shipping Address

Please ensure that your shipping address, phone number, and other delivery details are accurate before completing your order.

Zyro Co is not responsible for delays, failed deliveries, or additional shipping charges resulting from:

  • Incorrect addresses

  • Incomplete addresses

  • Incorrect contact information provided by the customer

If you notice an error after placing your order, please contact us immediately. We will do our best to update the information before your order is shipped.

6. Failed Deliveries

If a delivery attempt is unsuccessful due to customer-related reasons, such as an incorrect address, unavailable recipient, or refusal to accept the package, additional delivery charges may apply if the order needs to be shipped again.

7. Lost or Delayed Shipments

If your order has not arrived within the expected delivery timeframe, please contact our customer support team.

We will:

  • Coordinate with the courier company to investigate the shipment.

  • Keep you informed throughout the process.

  • Arrange a replacement or refund if the shipment is confirmed lost and is eligible under our policies.

8. Damaged Packages

If your package arrives damaged:

  • Inspect the package before accepting delivery whenever possible.

  • Take clear photos of the packaging and product.

  • Contact us immediately after receiving your order.

After reviewing the issue, we will provide an appropriate solution, including a replacement or refund where applicable.

9. Free Shipping

We are pleased to offer Free Shipping on all orders within Pakistan.

There are no additional shipping charges for standard delivery unless otherwise stated during special promotions or for exceptional delivery circumstances.

If our shipping policy changes in the future, any applicable charges will always be clearly displayed during checkout before you complete your purchase.

10. Contact Us

If you have any questions about your shipment or this Shipping Policy, please contact us.

Zyro Co

Website: https://zyroco.store

Email: zyroco002@gmail.com

WhatsApp: +92 310 564 1221

Our customer support team is always happy to assist you and will respond as quickly as possible.